The key to conversation at work is flexibility and understanding how what you say might be perceived by others.
Deborah Tannen Quotes
Part of the reason [motherly advice] bugs us as daughters is because our mothers are so powerful in our lives. They loom like giants. The reason mothers keep at it is because they’re so powerless. They cannot get you to do what is so obvious to them you should do.
Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence. To survive in the world, we have to act in concert with others, but to survive as ourselves, rather than simply as cogs in a wheel, we have to act alone.
If you come from, say, the northeastern part of the United States when you’re listening you need to show you’re alive. You need to talk along. That’s the way you show you’re interested. But in many parts of the United States if you talk along, that’s rude, that’s interruption. Now, we all agree interruption is rude. But we don’t agree on what constitutes an interruption.